Contact Us

OFFICIAL BUSINESS INFORMATION

Company & Contact Details

The following information identifies the business operating the Iverola™ online store.

Legal Company Name Kaojindian (Hangzhou) Network Technology Co., Ltd.
Brand & Business Relationship Iverola™ is operated by Kaojindian (Hangzhou) Network Technology Co., Ltd.
Brand Iverola™
Legal Representative Li Bin
Business Address Room 1302, 13th Floor, No. 818 Fuxian Road, Yinhu Subdistrict, Fuyang District, Hangzhou, Zhejiang Province, China
Customer Support Email service@iverola.com
OFFICIAL CUSTOMER SUPPORT

Contact
Iverola™

Need help with an order, product information, shipping, returns, or another question?

Our customer support team is available to assist with product questions, order inquiries, delivery concerns, return requests, and general store information.

For faster assistance, please include as much relevant information as possible when contacting us.

OFFICIAL BUSINESS OPERATOR Iverola™ is operated by Kaojindian (Hangzhou) Network Technology Co., Ltd.
CONTACT AT A GLANCE
Business Kaojindian (Hangzhou) Network Technology Co., Ltd.
Brand Iverola™
01
GET IN TOUCH

How to Contact Us

EMAIL SUPPORT

Email Our Team

Email is recommended for questions involving an order, product details, returns, shipping, or documentation.

service@iverola.com
PHONE

Contact by Phone

You may also contact us by phone for general customer service and order-related questions.

+86 139 4941 5161
FASTER ASSISTANCE

Contacting Us About an Existing Order?

Including the right information in your message helps our team identify your order and understand your request more efficiently.

01 Order Number
02 Email Used at Checkout
03 Product Name
04 Clear Description of the Issue
05 Photos or Videos Where Relevant
02
CUSTOMER SUPPORT

What Can We Help With?

01

Product Questions

Product features, specifications, compatibility, included accessories, and general product information.

02

Order Assistance

Questions about existing orders, order details, confirmation information, or order-related concerns.

03

Shipping & Tracking

Shipping status, tracking information, delivery questions, and shipment-related concerns.

04

Returns & Refunds

Return requests, damaged products, incorrect items, replacements, and refund questions.

05

Payment Questions

General questions about checkout, payment processing, or transaction information.

06

General Inquiries

Questions about Iverola™, store information, company information, or other customer service matters.

NEED ASSISTANCE?

Send Us a Message

Contact the Iverola™ customer support team and provide the relevant details so we can review your inquiry.

Thank You for Choosing Iverola™

We are here to help with product, order, shipping, return, and general customer service questions.